Return policy
Last Updated: Jan 15, 2026
Thank you for your purchase. We want you to be satisfied with your order. Below is our return policy.
Eligibility for Returns
You may return most new, unopened items within 30 days of delivery for a full refund or exchange. Items must be in their original condition, unused, and with all tags attached.
Non-Returnable Items
The following items are not eligible for return: Final sale items, Personalized or custom-made products, Items marked as clearance.
Return Process
To initiate a return, please contact us at contact@shopcwatch.com with your order number and reason for return. We will provide you with a return shipping address and instructions.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
Exchanges
If you wish to exchange an item for a different size or color, please contact us to initiate the exchange process.
Contact: contact@shopcwatch.com